Privacy Policy

Privacy Policy

Last updated: September 19, 2025

At Shrija, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases.

Information We Collect

Personal Information

• Name and Contact Details: Your name, email address, phone number, and shipping address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, billing address, and payment history
• Order Information: Purchase history, order details, and delivery preferences

Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, and navigation patterns
• Cookies: Small text files stored on your device to enhance user experience

How We Use Your Information

Primary Uses

• Order Processing: To fulfill your orders and provide customer support
• Communication: To send order confirmations, shipping updates, and promotional offers
• Account Management: To maintain your account and provide personalized services
• Customer Support: To respond to your inquiries and resolve issues

Improvement and Analytics

• Website Enhancement: To improve our website functionality and user experience
• Product Development: To develop new products and services based on customer preferences
• Marketing: To send relevant offers and promotions (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of business assets
• Consent: When you explicitly give us permission to share your information

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: All sensitive data is encrypted using industry-standard protocols
• Secure Servers: Your information is stored on secure, protected servers
• Access Control: Limited access to personal information on a need-to-know basis
• Regular Monitoring: Continuous monitoring and updates to security measures

Your Rights and Choices

Access and Control

• View Information: Access your personal information stored in your account
• Update Information: Modify your account details and preferences
• Delete Account: Request deletion of your account and personal data
• Data Portability: Request a copy of your data in a portable format

Communication Preferences

• Email Preferences: Choose which types of emails you receive
• Unsubscribe: Opt out of marketing communications at any time
• Cookie Settings: Manage your cookie preferences through browser settings

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on our website
• Sending you an email notification
• Updating the "Last updated" date at the top of this policy

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address: Shrija Earth Decor, Shrija Nursery, opp. Mangalm The Grand Residency, near Teoler High School, Jaipur