Shipping & Returns
Everything you need to know about our shipping and return policies
Shipping Information
We are committed to delivering your plants safely and quickly. Here's what you need to know about our shipping process:
Standard Delivery
- Processing Time: 1-2 business days
- Delivery Time: 3-5 business days
- Cost: Free on orders above ₹500, ₹50 for orders below ₹500
Express Delivery
- Processing Time: Same day (if ordered before 2 PM)
- Delivery Time: 1-2 business days
- Cost: ₹100 extra
Shipping Areas
We currently ship to most locations in India. Some remote areas may have delivery restrictions. Contact us to confirm delivery availability for your area.
Return Policy
Your satisfaction is our priority. We offer a hassle-free return process:
Return Window
- Duration: 7 days from delivery
- Condition: Plants must be in original condition
- Process: Contact us within 24 hours for damaged items
What's Covered
- Damaged items during shipping
- Quality issues
- Wrong items received
- Size or variety mismatches
Return Process
- Contact our customer service team
- Provide order details and photos if applicable
- We'll arrange pickup or provide return instructions
- Refund processed within 5-7 business days
Important Notes
- Plants must be returned in their original packaging
- Damaged items during shipping are fully covered
- Contact us within 24 hours for shipping damage claims
- Refunds are processed to the original payment method
Need Help?
Our customer support team is here to help with any shipping or return questions.